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Customer Service Executive

Full time @USHON PUR LTD posted 3 weeks ago in Customer Services Jobs
  • 3 Stoke Road, Bromsgrove, England, B60 3EQ View on Map
  • Post Date : April 10, 2025
  • Apply Before : May 10, 2025
  • Salary: £30,000.00 - £38,000.00 / Annually
  • 0 Application(s)
  • View(s) 7
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Job Detail

  • Job ID 38591
  • Experience 3 Years
  • Gender Any
  • Industry Customer Services
  • Qualifications Certificate
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Job Description

  • Answer consumer questions by phone, email, or in person at the restaurant in a timely and courteous manner.
  •  Give precise details on the food, bookings, services, and rules of the restaurant.
  •  To guarantee a satisfying eating experience, effectively handle and address any complaints or issues raised by patrons.
  •  Keep track of and update client information, such as reservation specifics and comments.
  •  To address problems and guarantee seamless service, coordinate with the management, serving personnel, and kitchen.
  •  Determine reoccurring client concerns and exchange knowledge to promote process and service enhancements.
  •  Respect the company’s health and safety policies, service standards, and hospitality procedures.
  •  Encourage the application of tactics meant to improve client loyalty and satisfaction.
  •  Collaborate to accomplish both individual and group service goals and support a friendly atmosphere.
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