
Customer Service Manager
Full time @Arif Halal Foods Ltd posted 4 weeks ago in Customer Services Jobs Shortlist Email JobJob Detail
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Job ID 35278
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Experience 3 Years
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Gender Any
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Industry Customer Services
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Qualifications Certificate
Job Description
● Lead, train, and support a team of customer service representatives.
● Perform regular performance evaluations and provide continuous coaching and feedback.
● Create a positive work atmosphere and encourage teamwork and collaboration. ● Manage the daily operations of the customer service department to ensure efficiency and productivity.
● Oversee and streamline workflow to ensure timely resolution of customer inquiries and issues.
● Develop and implement procedures to enhance service quality and efficiency. ● Maintain high levels of customer satisfaction by addressing concerns and complaints quickly and professionally.
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