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Customer Service Manager

Full time @NORTH WEST CLEANERS LIMITED posted 4 weeks ago in Construction
  • Adamson House, Towers Business Park, Manchester, England, M20 2YY View on Map
  • Post Date : December 19, 2024
  • Apply Before : January 19, 2025
  • Salary: £31,000.00 - £39,000.00 / Annually
  • 0 Application(s)
  • View(s) 6
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Job Detail

  • Job ID 9839
  • Experience 3 Years
  • Gender Any
  • Industry Trade & Construction
  • Qualifications Certificate
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Job Description

Tasks

  • Lead, train, and support a team of customer service representatives.
  • Perform regular performance evaluations and provide continuous coaching and feedback.
  • Create a positive work atmosphere and encourage teamwork and collaboration.
  • Manage the daily operations of the customer service department to ensure efficiency and productivity.
  • Oversee and streamline workflow to ensure timely resolution of customer inquiries and issues.
  • Develop and implement procedures to enhance service quality and efficiency.
  • Maintain high levels of customer satisfaction by addressing concerns and complaints quickly and professionally.
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