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Customer Service Manager

Full time @USHON PUR LTD posted 4 weeks ago in Customer Services Jobs
  • 3 Stoke Road, Bromsgrove, England, B60 3EQ View on Map
  • Post Date : November 12, 2024
  • Apply Before : December 11, 2024
  • Salary: £31,000.00 - £39,000.00 / Annually
  • 0 Application(s)
  • View(s) 24
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Job Detail

  • Job ID 7273
  • Experience 3 Years
  • Gender Any
  • Industry Customer Services
  • Qualifications Certificate
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Job Description

Tasks
● Lead, train, and support a team of customer service representatives.
● Perform regular performance evaluations and provide continuous coaching and feedback.
● Create a positive work atmosphere and encourage teamwork and collaboration.
● Manage the daily operations of the customer service department to ensure efficiency and productivity.
● Oversee and streamline workflow to ensure timely resolution of customer inquiries and issues.
● Develop and implement procedures to enhance service quality and efficiency.
● Maintain high levels of customer satisfaction by addressing concerns and complaints quickly and professionally.

 

 

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