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Customer Service Manage

Full time @MR AND MRS CLEANERS LTD posted 1 week ago in Domestic Help & Cleaning Jobs
  • 1st Floor Cobham Msa, M25, Junction 9/10 Downside, Cobham, Surrey, United Kingdom, KT11 3DB View on Map
  • Post Date : January 27, 2025
  • Apply Before : February 27, 2025
  • Salary: £33,500.00 - £39,000.00 / Annually
  • 0 Application(s)
  • View(s) 9
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Job Detail

  • Job ID 11895
  • Experience 3 Years
  • Gender Any
  • Industry Customer Services
  • Qualifications Certificate
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Job Description

Tasks
● Lead, train, and support a team of customer service representatives.
● Perform regular performance evaluations and provide continuous coaching and feedback.
● Create a positive work atmosphere and encourage teamwork and collaboration.
● Manage the daily operations of the customer service department to ensure efficiency and productivity.
● Oversee and streamline workflow to ensure timely resolution of customer inquiries and issues.
● Develop and implement procedures to enhance service quality and efficiency.
● Maintain high levels of customer satisfaction by addressing concerns and complaints quickly and professionally.

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